1. Acceptance of Terms

• By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.

• If you do not agree to these Terms, you must not use the site, purchase products, or engage with any of the services offered.

• These Terms apply to all visitors, customers, clients, and any other users of the website.

• You must be at least 18 years old to make purchases or submit payment information, or have a parent/guardian complete the purchase on your behalf.

2. Changes to Terms

• Hart of Nails may update, modify, or revise these Terms at any time without prior notice.

• Continued use of the website after changes are posted signifies acceptance of the updated Terms.

• You are responsible for reviewing this page periodically to stay informed of any changes.

3. Website Purpose and Services
This website provides various beauty-related products and services, which may include:

• Custom press-on nail sets

• Acrylic nail services, overlays, fills, and maintenance

• Nail accessories, sizing kits, and digital products

• Booking and scheduling for nail appointments

• Business updates, policies, and customer resources

• Communication tools such as contact forms, email opt-ins, or client portals

All services and products listed on this website are subject to availability and may be modified or discontinued at any time.
4. Use of the Website
Users agree to the following:

• You will use this site only for lawful purposes and in compliance with all local, state, and federal regulations.

• You will not engage in fraudulent activity, unauthorized access, or misuse of the website.

• You will not copy, resell, or exploit any part of the website, including images, branding, products, or written content, without explicit written permission.

• You will not upload harmful code, malware, viruses, or attempt to disrupt website functionality.

• You will not use automated bots or scraping tools to collect data from the site unless specifically authorized.

5. Intellectual Property Rights

• All content on this website—including logos, branding, images, videos, descriptions, designs, product names, and written materials—is owned by Hart of Nails or licensed for use.

• Copying, reproducing, distributing, modifying, or publicly displaying any content without written consent is prohibited.

• Nail set names, designs, and custom creations offered by Hart of Nails are considered intellectual property and may not be resold, claimed, or reproduced by any person or business.

• Unauthorized use of the website’s content may result in legal action.

6. Product Information & Availability

• Product descriptions, colors, lengths, sizes, and images are provided as accurately as possible.

• Exact colors may appear differently depending on lighting, screen resolution, and device settings.

• All products are handmade, and slight variations may occur between sets or individual nails.

• Hart of Nails reserves the right to limit quantities, discontinue products, or adjust pricing at any time.

• Certain designs require inspiration photos; failure to provide them may delay or prevent order approval.

7. Pricing and Payments

• All prices listed on the website are shown in U.S. dollars unless otherwise stated.

• Prices may change without prior notice.

• Accepted payment methods may include:

  • Credit/debit cards

  • PayPal

  • Stripe

  • Buy now, pay later options (if applicable)

• You authorize Hart of Nails to charge your payment method for all purchases made on the site.

• Refunds, chargebacks, and cancellations follow the policies listed on the website. Unauthorized chargebacks may result in account restrictions or further action.

8. Order Processing & Turnaround Time

• Processing times vary based on product type and order volume.

• Custom press-on nail orders typically require additional time for creation and quality checks.

• Rush orders may be available at an additional fee, depending on time and material availability.

• Hart of Nails is not responsible for delays resulting from:

  • Incomplete order information

  • Missing design inspiration

  • Incorrect sizing

  • Postal or shipping delays

  • Weather or holiday disruptions

9. Shipping & Delivery

• All orders are shipped to the address provided by the customer during checkout.

• Customers are responsible for entering accurate and complete shipping information.

• Hart of Nails is not responsible for:

  • Packages sent to incorrect addresses provided by the customer

  • Lost, stolen, or damaged packages after USPS or the carrier confirms delivery

  • Delays caused by the carrier

• Once a tracking number is issued, the package is the responsibility of the shipping carrier.

• International orders may be subject to customs fees, taxes, or delays.

10. Returns, Refunds & Exchanges

• Due to the nature of custom and handmade products, all sales are final unless otherwise stated.

• Press-on nail sets created based on customer-supplied sizing or designs cannot be returned, exchanged, or refunded.

• Refunds are not provided for incorrect sizing submitted by the customer.

• Returns for hygiene-sensitive items are strictly prohibited.

• If an order arrives damaged due to shipping, you must contact us within 48 hours with photos of the issue so a review can be completed.

• Refund approvals, if any, are determined solely at the discretion of Hart of Nails.

11. Appointment Scheduling & Cancellations
If your website allows online booking, the following applies:

• Appointment availability is updated in real time and may change without notice.

• Clients must arrive on time; late arrivals may be considered cancellations depending on the policy listed.

• No-call/no-show appointments may result in:

  • Non-refundable deposits

  • Full service charges

  • Permanent booking restrictions

• Changes to appointments should be made through the appropriate booking link or communication method listed on the site.

• Hart of Nails reserves the right to decline service to anyone for any reason.

12. User Accounts
If users can create accounts on your site:

• You are responsible for maintaining the confidentiality of your username and password.

• Hart of Nails is not liable for unauthorized account access caused by user negligence.

• Accounts may be suspended or terminated for misuse or policy violations.

13. Third-Party Links & Integrations

• This website may contain links to third-party platforms including payment processors, scheduling tools, social media, or external resources.

• Hart of Nails is not responsible for the content, policies, or actions of third-party websites.

• Users access these external sites at their own risk.

• Third-party platforms may collect cookies, personal information, or analytics independently from this site.

14. Privacy & Data Collection

• Personal information collected through the website is handled in accordance with the Privacy Policy.

• Information may include:

  • Contact details

  • Order history

  • Payment information

  • Email subscriptions

  • Website behavior data (analytics)

• Data is used strictly for order processing, communication, record-keeping, and improving user experience.

15. Prohibited Actions
Users must not:

• Engage in harassment, abusive language, or harmful conduct toward staff or other users

• Attempt to reverse engineer the website

• Use the website to conduct illegal or fraudulent activities

• Circumvent security measures

• Tamper with or misrepresent purchase information

• Impersonate another individual or business

Violations may result in legal action and permanent banning from the website.
16. Disclaimer of Warranties

• All products and services are provided “as is” and “as available.”

• Hart of Nails does not guarantee that:

  • The website will be uninterrupted or error-free

  • Products will meet personal expectations beyond the description provided

  • Colors, designs, or results will appear identical to photographs

• Users assume all responsibility for the proper application, use, and care of nail products.

17. Limitation of Liability
To the fullest extent permitted by law:

• Hart of Nails is not responsible for monetary losses, damages, or injuries resulting from:

  • Misuse of products

  • Allergic reactions

  • Incorrect sizing

  • Website outages

  • Delayed or lost shipments

  • Unauthorized account access

• Total liability for any claim is limited to the amount paid for the specific product or service.

18. Indemnification
Users agree to indemnify and hold harmless Hart of Nails from any claims, damages, liabilities, legal fees, or losses arising from:

• Violations of these Terms

• Misuse of products or services

• Inaccurate information provided at checkout

• Misconduct or unlawful actions on the website

19. Governing Law

• These Terms are governed by the laws of the State of North Carolina (or your state of operation).

• Any disputes shall be resolved in courts located within your jurisdiction.

20. Contact Information
For questions about these Terms and Conditions:
Email: hartofnails@gmail.com
Phone: 910-719-9106
Business Name: Hart of Nails
Website: https://www.hartofnails.com/