Last Updated: 12/4/2025
Website: https://www.hartofnails.com/
Contact: hartofnails@gmail.com or 1930 Club Pond Rd, Unit 2080, Raeford, NC 28376

1. Introduction

• Hart of Nails values your privacy and is committed to protecting your personal information.

• This Privacy Policy explains how your data is collected, used, stored, shared, and protected when you visit our website, purchase products, or interact with any of our services.

• By using this website, you consent to the practices described in this Policy.

• This Policy applies to all site visitors, customers, clients, subscribers, and anyone who interacts with Hart of Nails through this website or connected services.

2. Information We Collect
We may collect personal and non-personal information in several ways:
A. Information You Provide Directly
This includes information you willingly submit, such as:

• Name, email address, phone number

• Billing, mailing, and shipping addresses

• Payment information (processed securely through third-party processors)

• Order history and preferences

• Appointment details, booking information, and scheduling data

• Uploaded design inspiration, notes, or sizing information for custom sets

• Messages sent through contact forms, text messages, emails, or customer support tools

• Account login details (if accounts are available on the site)

B. Information Collected Automatically
When you visit the website, certain technical data may be collected automatically, such as:

• IP address

• Device type (mobile, tablet, desktop)

• Browser type and version

• Geographic location (approximate)

• Pages viewed, time spent on pages, and site navigation patterns

• Referring websites or search terms

• Cookies and tracking technologies used to enhance site performance

C. Third-Party Data Collection
If you interact with connected services, they may also collect data, including:

• Payment processors (Wix, Payments, Square, Stripe, PayPal, etc.)

• Scheduling systems

• Social media integrations

• Analytics platforms (such as Google Analytics)

• Advertising tools (Facebook Pixel, TikTok Pixel, Google Ads, etc.)

Each third-party provider follows its own privacy policy.
3. How We Use Your Information
Your information may be used for purposes including—but not limited to—the following:
A. To Process Orders and Deliver Products

• Creating, packaging, and shipping custom nail designs

• Managing payment and transactional communications

• Confirming order details or contacting you with updates

B. To Provide and Improve Services

• Scheduling and confirming appointments

• Optimizing website performance

• Enhancing customer experience

• Personalizing content and product recommendations

C. To Communicate With You

• Responding to messages, inquiries, or support requests

• Sending order confirmations, receipts, or appointment reminders

• Notifying you of policy updates or account information

D. For Marketing and Promotional Purposes

• Sending newsletters or promotional emails (only with consent)

• Displaying personalized ads based on site behavior

• Conducting surveys or collecting feedback

E. For Legal and Security Purposes

• Detecting and preventing fraud

• Complying with legal obligations

• Protecting site integrity and user data

4. Sharing Your Information
Hart of Nails does not sell or rent your personal information. We may share your data only with:
A. Trusted Third-Party Service Providers
These parties help operate the business and may access data only as needed:

• Payment processors

• Shipping carriers

• Email and communication platforms

• Analytics and marketing services

• Booking and scheduling tools

• Website hosting and security providers

B. Legal or Safety Requirements
We may disclose information if required by:

• Law enforcement

• Court orders or legal processes

• Protection of rights, safety, or property

5. Cookies and Tracking Technologies
Our website uses cookies to:

• Enhance user experience

• Remember preferences

• Analyze website traffic and performance

• Support marketing and advertising features

Users may adjust browser settings to block or manage cookies, though some site features may not function properly without them.
A full explanation of cookie usage is provided in our separate Cookies Policy.
6. Data Storage and Security
Hart of Nails takes appropriate measures to protect your information from unauthorized access, loss, or misuse, including:

• Secure servers and encrypted connections (HTTPS)

• Payment data handled exclusively by trusted, PCI-compliant processors

• Restricted internal access to personal data

• Regular monitoring of site performance and security

Although we take strong precautions, no online system is completely immune to security risks.
7. Data Retention
We retain your personal information only as long as necessary to:

• Fulfill orders and services

• Maintain accurate business records

• Comply with legal, tax, and regulatory requirements

• Resolve disputes and enforce agreements

You may request deletion or correction of your data at any time.
8. Your Rights and Choices
Depending on your location, you may have the right to:

• Access the personal information we store about you

• Request corrections or updates to inaccurate information

• Request deletion of your data (“right to be forgotten”)

• Opt out of marketing emails at any time

• Restrict certain types of data processing

• Request a copy of your stored information

To exercise any of these rights, contact us using the information provided below.
9. Email, Text Messaging & Marketing Communications

• Marketing emails are sent only with your consent (such as signing up for a newsletter).

• You may opt out using the “unsubscribe” link in any email.

• Appointment reminders or order updates may still be sent even if you opt out of marketing.

• Text messages may be used for customer service or booking confirmations. Message and data rates may apply.

10. Children’s Privacy

• This website is not intended for children under age 13.

• We do not knowingly collect information from minors.

• Parents who believe their child has provided personal data may contact us for immediate removal.

11. Third-Party Links

• Our website may contain links to external sites, such as Instagram, Facebook, or payment platforms.

• Hart of Nails is not responsible for the privacy practices or content of those websites.

• Users access third-party sites at their own discretion and should review those privacy policies separately.

12. International Visitors

• If you access the site from outside the United States, your information may be transferred to servers within the U.S.

• By using the site, you consent to this transfer and to the processing of your data under U.S. privacy laws, which may differ from your region’s laws.

13. Policy Updates

• This Privacy Policy may be updated periodically.

• Any changes will be posted on this page with a new “Last Updated” date.

• Significant updates may be communicated through email or a site notification if necessary.

• Continued use of the website after updates indicates acceptance of the revised policy.

14. Contact Information
For questions, concerns, or data requests regarding this Privacy Policy, contact:
Email: hartofnails@gmail.com
Phone: 910-719-9106
Business Name: Hart of Nails
Website: https://www.hartofnails.com/